SHIPPING & RETURNS

Shipping Policy

We ship our products with PostNL, where you can track your delivery time. You will receive updates about your shipment via email from PostNL.

It takes 3-5 working days to deliver your item. 

Please note, that in order to be sustainable our boxes are cute and tiny, so it can be easily delivered in your mailbox and we are not shipping any unnecessary air. We and the world would really appreciate if you could recycle all part of your box. Thank you!

Return & Exchange Policy

We hope you will love our products as much as we do! However, we do understand that sometimes things can happen, and you would like to return your item. In case of return or exchange, please always write us an email for the info@jointhedonation.com, stating your reason for return and the desire for exchange (if applicable).

Please note: 

  • You have 30 days to return your product.

  • You can only return your products which have not been used. 

  • You can send us back your product to the following address: 1052KE Amsterdam, Van Oldenbarneveldtstraat 70.

  • In case of exchange we will send you a new product, please add in your email the desired new size and product name. 

  • In case you would like money refund, we will transfer you back the money within 14 days from the day we received the product.

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info@jointhedonation.com

Amsterdam, Netherlands
KVK number: 77861604

© 2020 by THE DO NATION.